Privacy Policy

Hillas Packaging Inc. is committed to protecting our customers' privacy. We feel it is important that you fully understand the terms and conditions under which we use the information we gather from you through the use of our Web site located at URL www.hillas.com. Please read this Privacy Policy carefully to understand how we will use and protect your personal information. Questions regarding this Policy should be directed to [email protected] or we may also be contacted directly at the following address:
Hillas Packaging
3301 W Bolt Str
Fort Worth, Texas 76110
800.952.7424
817.568.2527 (Fax)

This Privacy Policy applies to collection, use, storage, protection and disclosure of information by www.Hillas.com and will explain the following:

1. What type of information do we collect from our users?

Personally Identifiable Information:
"Personally Identifiable Information" refers to the information that tells us of who you are. Personal information is requested when you register with us, order a product or correspond with us. Personally Identifiable Information may include your name, mailing address, telephone number, email address and other identification and contact information. We may also collect certain financial information, like your credit card number with expiry date or a check or money order if using such payment method while ordering via mail.

Non-Personally Identifiable Information:
"Non-Personally Identifiable Information" refers to information that does not by itself identify a specific individual. We gather certain information about you when you shop on our Site. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web sites that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address.

2. How the Information is collected and used?

Our primary goal in collecting personal information is to provide our users with a superior customized online experience. We use the customer contact information to fill orders, contact prior purchasers to inform them of their order status or special promotions..

We may perform statistical analyses of aggregate customer behavior. This allows us to measure relative customer interest in various areas of our Site for product development purposes. Any information we collect is used for our own internal purposes to improve the content and navigation of our Site, to enhance users' experiences when visiting our Site, to customize the content and layout of our pages. We also use information to notify consumers about updates to our Site, to complete user-initiated transactions, to trace false orders and to contact consumers for marketing purposes.

Shopping: We collect IP addresses for the purposes of system administration, to gather broad demographic information and to monitor the level of activity on our Site. We collect information from visitors to our Site regarding the referring URL, IP address, which browser you used to come to the Site, the country, state and telephone area code where your server is located, and the pages of our Site that you viewed during your visit.

Ordering: When you order from us, we collect Personally Identifiable Information from you. If you order one of our products we will collect and maintain your name, email address, mailing address, telephone number, product selections, credit card number (or check or money order information if using such payment methods while ordering via mail), order number, referring URL, IP address as well as the recipient's name, address and telephone number, if different than yours.

3. The Organization Collecting the Information

Except as otherwise expressly discussed in this Privacy Policy, only we collect your information. This document only addresses the use and disclosure of information we collect from you.

4. With whom the information may be Shared?

The information collected by our Site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our Site. We will disclose your Personally Identifiable Information to third parties to charge your credit card (or process your check or money order, as appropriate), fill your order, deliver your order and deliver promotional emails to you from us.
Except as otherwise stated in this Policy, we do not sell, trade or rent your personally identifiable information to others.

5. How can our users update, correct or delete Personally Identifiable Information?

During the online ordering process you can review, change or delete the information that you have submitted. You may ask us in writing via mail or email at [email protected] to have the information on your account deleted, updated or corrected.

6. What choices are available with our users regarding collection, use and distribution of information?

We may from time to time send you email or other communications regarding current promotions, specials and new additions to our Site.

7. What security Procedures are in place to protect against the loss, misuse or alteration of your information?

We employ industry-recognized information technology to protect the security of the information you submit to us. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. Our secure servers protect this information using password protection.

8. Use of "Cookies."

Like many other commercial sites, our Site may utilize a standard technology called a "cookie" to collect information about how our site is used. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a Web site recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a Web site other than the one that set the cookie. No other company will have access to our cookies.

9. Questions or concerns about our Privacy Policy.

If you have any questions or concern about this privacy Policy, please contact us by sending an email at [email protected] or letter to:

10. Changes in Privacy Policy.

Any change, modification, addition or removal of portions of this privacy Policy will be announced on our Site at least ten (10) days before it is implemented. Please be sure to check this page before proceeding to use our Site.